2. Registration and account |
How can I create an account?
We are so happy you want to join Polimi Open Knowledge!
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How can I activate my account?After creating your own account, you need to activate it by opening the link in the e-mail you receive. If you do not receive the confirmation message within a few minutes of signing up, please check your spam e-mail folder just in case the confirmation email went there instead of your inbox. If so, select the confirmation message and mark it Not Spam, which should allow future messages to get through. Do not forget to click the link in the confirmation message. In case you did not receive the e-mail, please contact pok@polimi.it and the staff will contact you as soon as possible in order to solve the problem. If you are logged in as a Politecnico di Milano user, you don’t need to activate your account. | |
How can I delete my account?To request deletion of your POK account and personal Information, you should send a request to privacy@polimi.it. Because deletion on the POK system cannot be reversed, POK may ask you to complete a process that aims to confirm your identity. More information in the privacy policy (6. How to manage your personal information). Please note: if you created a POK account without using your Aunica credentials, you can link your account to your personal code without having to delete it and create a new one (11. I registered without using the credentials of Politecnico di Milano, what should I do?). | |
How do I reset my password?If you are logged in as Politecnico di Milano user, your password is tied to your Politecnico di Milano account and any change must be done through Online Services. If you are not registered through your personal code and you are using an account created on POK, you can request a new password by clicking on "Forgotten your username or password?" in the login form. | |
I forgot my password, what should I do?If you forget your password, you can easily generate a new one going on “Forgotten your username or password?”, in the Login page. You will receive an e-mail in a few minutes with a reset link (check Junk box, too!). If you are logged in as a Politecnico di Milano user your password is tied up to your Politecnico di Milano account and any change must be done through Online Services.
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I registered without using the credentials of Politecnico di Milano, what should I do?If you created a POK account without using your Aunica credentials, you can still link your account to your personal code. This way you can prove your participation in courses for official recognition.
To do so you, you can send a request to pok@polimi.it. | |